Kaveh Kalantar H.- Kaveh Kalantar H.
System Improvement Future Reality Tree
System Improvement results from three equally important and mutually dependent factors:
Effective methods
the potential to apply them
the self-discipline to act using the methods
Two of these three factors in turn, depend on:
Our knowledge about our system
Authority (including resources) to do something about it
Motivation to improve
Willingness to accept accountability for action
